Known Issues
Issues with Trend Micro Antivirus Software
There have been a few issues noticed with specifically Trend Micro antivirus software: https://www.trendmicro.com/. In particular, this antivirus software interferes with incoming force and position data from the Mach-1. Some examples include: ...
No data stream when opening Mach-1 Motion, then Error -88705 after a few minutes
The general Error -88705 can be solved using the following method: https://support.biomomentum.com/portal/en/kb/articles/daqmx-self-test-error-88705 In this specific case of the error, there is a blank screen (no load cell data is shown) for a few ...
C Drive Disk full (Error code: 9 and Error code: -1073807202)
If the Mach-1 Motion application is not properly loading, it may be because your C: drive has run out of space. The common errors associated with this are -1073807202 "LabVIEW: (Hex 0xBFFF009E)" and 9 "LabVIEW: Disk full.". To solve this, follow the ...
Stage serial number mismatch (Error: 5002)
Each Mach-1 system is configured with a specific XML configuration file for each configuration. This error is caused by trying to open the incorrect combination of stages plugged in to the ESP controller and/or opening the incorrect configuration ...
Basler Pylon Gain Out Of Range (Error code: 1172)
NOTE: SOLVED IN VERSION 4.4.0.29 The solution to this error is to reduce the gain of the camera. SOLUTION: 1) Open Mach-1 Motion 2) Open camera (error occurs) 3) Open camera settings window 4) Reduce gain to <12. 5) Restart Mach-1 Motion [in one case ...
Camera related errors (Error: 5003, Error: -200279)
The camera integration into Mach-1 Motion is very intensive on the PC. If Mach-1 Motion is not able to run smoothly and starts losing data, an error will appear. To minimize the likelihood of camera errors, try the following suggestions: ALWAYS save ...
DAQmx Self-Test (Error: -88705)
This error is usually caused by having an incorrect DAQ# in the Mach-1 Motion configuration file. Windows can sometimes change this number during a Windows Update. To fix this, the DAQ number can be changed in the Mach-1 Motion Configuration/Hardware ...
Verify the actuator controller connection and/or power (Error code: -1073807339)
Error code: -1073807339 can appear for multiple reason. The most common reason is that the ESP controller power button is off. To fix this error, reach behind the Motion Controller and activate the switch powering ON the ESP controller. Other ...
Stage does not move (Axis 1: Motor Not Enabled)
In the case where the stage does not move when "Up" or "Down" are clicked, it is likely that the stage has been turned OFF. To turn the stage back ON, click "Enable Axis" or "Enable Axes" in the "Manual Controls" window. Stages will automatically ...